Job Description - Crew Member


Crew Member


Restaurant General Manager, Sr. Assistant Manager, Assistant Manager, Shift Lead


  • Restaurant Basics - Delighting Guest, Food Safety Sanitation, Guest and Employee Safety, Security & Daily Cleaning
  • Food Preparation - preparing raw ingredients for menu item production
  • Menu Item Production - preparing menu items for orders
  • Daily Operation - Receiving and Storage, Preventative Maintenance, Opening Procedures & closing procedures
  • Guest Assistance - Dining Room/Lot, Dining Room Cashier, Drive-thru Cashier & Drive-thru outside Order Taker


  • 16 years old or older (if under 18 must provide proof of age and work permit as required)
  • Legal right to work in the United States
  • Ability to work flexible hours
  • Food handler's certificate according to state or local requirements


  • Acts in a friendly, courteous and helpful manner toward customers and co-workers at all times.
  • Is punctual and flexible in maintaining hours of employment.
  • Exerts high degree of energy and drive to meet customer demands.
  • Performs effectively and safely in an environment where there is constant change and minimal direct supervision.
  • Presents a tidy appearance with good hygiene.
  • Capable of making quick and appropriate decisions.
  • Takes action to meet customer needs.
  • Can anticipate bottlenecks in service and acts to resolve them.
  • Ability to learn quickly.
  • Ability to communicate viewpoints and concerns to fellow employees and managers in a constructive manner.